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왜 화난 고객은 모두 불평을 하지 않는가 : WHY ALL ANGRY CUSTOMERS DO NOT COMPLAIN-THE MEDIATING ROLE OF CUSTOMER EMOTION REGULATION :고객감정조절의 매개 역할을 중심으로

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' 왜 화난 고객은 모두 불평을 하지 않는가 : WHY ALL ANGRY CUSTOMERS DO NOT COMPLAIN-THE MEDIATING ROLE OF CUSTOMER EMOTION REGULATION :고객감정조절의 매개 역할을 중심으로' 의 주제별 논문영향력
논문영향력 선정 방법
논문영향력 요약
주제
  • 국제적 이주와 식민화
  • Emotional Intelligence
  • anger
  • customer complaint
  • emotion regulation
  • moderating mediation
  • service failure
동일주제 총논문수 논문피인용 총횟수 주제별 논문영향력의 평균
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' 왜 화난 고객은 모두 불평을 하지 않는가 : WHY ALL ANGRY CUSTOMERS DO NOT COMPLAIN-THE MEDIATING ROLE OF CUSTOMER EMOTION REGULATION :고객감정조절의 매개 역할을 중심으로' 의 참고문헌

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