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왜 화난 고객은 모두 불평을 하지 않는가 : WHY ALL ANGRY CUSTOMERS DO NOT COMPLAIN-THE MEDIATING ROLE OF CUSTOMER EMOTION REGULATION :고객감정조절의 매개 역할을 중심으로

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왜 화난 고객은 모두 불평을 하지 않는가 : WHY ALL ANGRY CUSTOMERS D..
' 왜 화난 고객은 모두 불평을 하지 않는가 : WHY ALL ANGRY CUSTOMERS DO NOT COMPLAIN-THE MEDIATING ROLE OF CUSTOMER EMOTION REGULATION :고객감정조절의 매개 역할을 중심으로' 의 주제별 논문영향력
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  • 국제적 이주와 식민화
  • Emotional Intelligence
  • anger
  • customer complaint
  • emotion regulation
  • moderating mediation
  • service failure
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' 왜 화난 고객은 모두 불평을 하지 않는가 : WHY ALL ANGRY CUSTOMERS DO NOT COMPLAIN-THE MEDIATING ROLE OF CUSTOMER EMOTION REGULATION :고객감정조절의 매개 역할을 중심으로' 의 참고문헌

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