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의료서비스에서 소비자의 대기 태도에 관한 연구 = A study on consumers attitude toward waiting in medical service
이권영
2014년
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의료서비스에서 소비자의 대기 태도에 관한 연구 = A study on consumers attitude toward waiting in medical service' 의 주제별 논문영향력
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| 동일주제 총논문수 | 논문피인용 총횟수 | 주제별 논문영향력의 평균 |
| 420 | 0 |
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주제별 논문영향력
' 의료서비스에서 소비자의 대기 태도에 관한 연구 = A study on consumers attitude toward waiting in medical service' 의 참고문헌
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지각된 대기시간에 의한 심리적 반응이 부정적 감정,수용 가능성 및 서비스 평가에 미치는 영향: 호텔 & 브랜드 커피전문점비교
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박사
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의료서비스품질이 서비스가치, 고객만족, 재이용의도에미치는 영향에 관한 연구 : 5개 국립대학병원을 중심으로
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박사
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의료서비스에서 고객만족도 향상을 위한 대기시간 관리에관한 연구차병선 [2011]
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의료서비스에 관한 소비자만족척도개발에 관한 연구서정희 [1993]
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의료서비스마케팅[1999]
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의료서비스 품질이 서비스가치, 만족도, 충성도에 미치는영향에 관한 연구
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의료서비스 질이 환자만족도, 서비스 가치, 재이용의사에미치는 영향에 대한 구조분석
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의료서비스 관여도가 고객만족도 및 애호도에 미치는 영향[2003]
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의료 서비스품질이 고객만족, 몰입 및 충성도에 미치는영향에 관한 연구
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공정성 기작과 리더 행동간의 관계: 분배공정 리더쉽과절차공정 리더쉽의 차별효과서용원 [2002]
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Waiting for Service: The Relationship betweenDelays and Evaluations of ServiceTaylor Taylor, S. Waiting for service: The Relationship BetweenDelays and Evaluations of Service [1994]
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