박사
정서노동자의 직무스트레스 결정요인, 결과요인, 그리고 조절요인에 관한 연구
활용도 Analysis
논문 Analysis
연구자 Analysis
저자
강문실
형태사항
26 cm: xii, 130 p.: 삽도
학위논문사항
2008. 8, 濟州大學校 大學院, 經營學科, 학위논문(박사)-
KDC
325.34, 4
발행지
제주
언어
kor
출판년
2008
발행사항
濟州大學校 大學院
'
정서노동자의 직무스트레스 결정요인, 결과요인, 그리고 조절요인에 관한 연구' 의 주제별 논문영향력
논문영향력 요약
주제
동일주제 총논문수
논문피인용 총횟수
주제별 논문영향력의 평균
2,291
7
자세히
주제별 논문영향력
논문영향력
주제
주제별 논문수
주제별 피인용횟수
주제별 논문영향력
주제분류(KDC/DDC)
경영관리
2,293
1
계
2,293
1
* 다른 주제어 보유 논문에서 피인용된 횟수
6
닫기
'
정서노동자의 직무스트레스 결정요인, 결과요인, 그리고 조절요인에 관한 연구' 의 참고문헌
호텔종사자의 직무스트레스, 조직시민행위 및 조직몰입간의 관 계에 대한 연구
고종욱
류철
호텔종사자의 직무스트레스
[2006]
호텔종사원의 직무 및 생활스트레스가 서비스질과 자발적 조직행동 에 미치는 영향
박사
항공사 객실승무원의 직무스트레스 결정요인과 조직유효성
박사
직무의 내재적 특성에 따른 직무스트레스 결과에 있어서 효능감 의 조절효과
직무스트레스와 사회적 지원이 조직성과에 미치는 영향
직무스트레스가 혁신행동에 미치는 영향에 관한연구
직무스트레스 요인이 조직몰입에 미치는 영향에 관한 실증적 연 구
박사
지각된 직무스트레스가 조직유형성에 미치는 실증연구
조직상황요인과 심리적 임파워먼트와의 관계에 있어서 조절변수로서의 규제초점
임파워먼트 : 개념정립 및 실천방법 모색
박원우
임파워먼트: 개념정립 및 실천방법 모색
[1997]
박사
여행업 종사자의 감정노동과 심리적 웰빙 간의 관계
박사
소매환경에서 서비스 종업원의 노력과 성과의 효과
박사
박사
박사
박사
상사신뢰의 결정요인과 직무수행간의 구조적 관계
부하의 과업수행, 맥락수행과 상사의 주관적 평가 간의 관계와 인상관리행동의 조절효과
건설업 종업원의 스트레스가 직무태도에 미치는 영향
개인특성, 고객과의 상호작용 특성 그리고 관리기제가 감정노동수행전략에 미치는 효과
감정노동의 부정된 영향과 지각된 조직지지의 조절 효과
Work Redesign, Reading, MA
When Clerks meet Customers: A Test of Variables Related to Emotional Expression on the Job
Valuing Task and Contextual Performance: Experience, Job Ratings of the Importance of Job Behaviors
Befort
K.Hattrup
Valuing Task and Contextual Performance: Experience
[2003]
Untangling the relationship between displayed emotions and organizational sales: The case of convenience store
The politics of emotion: A feministreadings of bounded rationality
The dimensions, antecedents and consequences of emotional labor
The Stress Concept and Some of its Implication: Stress and Cognition
The Social Psychology of Organizations(2nd Ed.). New York
The Relation of Strengthof Stimulus to Rapidity of Habit-Formations
The Motivational Basis if Organizational Behavior
The Impact of Situational Constraints, Role Stressors, and Commitment on Employee Altruism
The Effects of Perceive Co-Worker Involvement and Supervisor Support on Service Provider Role Stress, Performance and Job Satisfaction
Babin
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The Effects of Perceive Co-Worker Involvement and Supervisor Support on Service Provider Role Stress
[1996]
The Development of a General Measure of Performance
The Coping Functions Of Ego Mechanisms, in Whlte, R(ed.). The Study Of Lives
Kroetler
The Coping Functions Of Ego Mechanisms
[1963]
The Cause of Managerial Job Stress: A Research Note on Method and Initial Findings, in Corlett, E. N. and Richardson, J.(Ed.), Stress Work Design and Productivity, New York
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Marshall
The Cause of Managerial Job Stress: A Research Note on Method and Initial Findings
[1981]
The Affective Consequences of Service Work
Wharton
The Affective Consequences of Service Work
[1993]
Task performance and contextual performance: the meaning for personnel selection research
Stress-Making Friends with the Enemy, Business Horizons
Eckles
Stress-Making Friends with the Enemy
[1987]
Stress and behavior in organizations. In M. D.Dunnette (Ed.)
McGrath
Stress and Behavior in Organizations
[1976]
Some Basic Issues Related to Contextual Performance and Organizational Citizenship Behavior in Human Resource Management
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Pugh
Service with a Smile: Emotional Contagion in the Service Encounter
[2001]
Self-esteem as a Moderator: A Comparison of Global and Organization-Based Measures
Relationship of Cessation Smoking with Job Stress
Relations of Job Characteristics from Multiple Data Sources with Employee Affect, Absence, Turnover Intentions, and Health
S.M.Jex
Spector
Relations of Job Characteristics from Multiple Data Sources with Employee Affect
[1991]
Real Feelings: Emotional Expression and Organizational Culture
Psychology, 4th ed., Fort Worth, Tx.: Holt
Prosocial Organizational Behavior
Personality Predictors of Citizenship Performance
Person-Environment Fit and Job Stress, in Cooper, C. and Payne, R(ed.)
Harrison
Person-Environment Fit and Job Stress
[1978]
Performance Productivity and Quality of Frontline Employees in the Service Organizations
People-work : Emotion Management, Stress and Coping
Mann
People-work : Emotion Management
[2004]
People in Organization :AIntroductiontoOrganizationalBehavior
Organizational And Individual Response to External Stress
Occupational sources of stress: a review of the literature relating to coronary heart disease and mental health
Non-Verbal Behaviorand the Outcome of Selection Interview
Modeling the Performance Prediction Problem in Industrial and Organizational Psychology, in M. D. Dunnette and L. M. Hough(2nd Eds.), "Handbook of Industrial and Organizational psychology," Palo Alto, vol.1
Campbell
Modeling the Performance Prediction Problem in Industrial and Organizational Psychology
[1990]
Managing emotions in the workplace
Maintaining norms about expressed emotions: The case of bill collectors
Sutton
Maintaining Norms about Expressed Emotions: The Case of Bill Collectors
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Jobstress:Anunlisted occupational Hazard,
Job stress employee health andorganizational effectiveness: A facet analysis, model, and literaturereview
Job characteristics, role stress, and mentalhealth
Job Scope and Stress: Can Job Scope be too High?
Investigating the Underlying Structure of the Citizenship Performance Domain
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Steers
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Interpersonal Facilitation and Job Dedication as Separate Facets of Contextual Performance
Human Resource Management, Boston
Human Behavior at Work: Organizational Behavior, 8th ed., New York
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Goerge
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Facial efference and the experience of emotion
Extra-Role Behaviors: in Pursuit of Construct and Definitional Clarity
Expanding the Criterion Domain to Include Elements of Contextual Performance, in N. Schmitt and W. C. Borman(Eds.), Personnel Selection in Organizations, San Francisco
Borman
S.J.Motowidlo
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Evidence that task performance should be distinguished from contextual performance
Motowildo
Van Scotter
Evidence that Task Performance should be Distinguished from Contextual performance
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Empowerment와 기업문화, 기업문화와 새로운 방향모색을 위한 심포지움: 자율과 혁신의 기업문화
박원우
Empowerment와 기업문화
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Employee reactions to jobcharacteristics
Emotional labor in service roles: the influence of identity
김양숙
Emotional Labor in Service Roles: the Influence of Identity
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Emotional labor and burnout : Comparing two perspectives of people work
Emotion work, feeling rules, and social structure
Distinguishing contextual performance from task performance for managerial jobs
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Distinguishing Contextual Performance from Task Performance for Managerial Jobs
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Definition and Conceptualization of Stress in Organization
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Construct-oriented Biodata: Capturing Change-Related and Contextually Relevant Future Performance
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Behavior and Physiological Consequence of Stress and Its Antecedent Factor
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Blau
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Affective states in job characteristics theory
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AMOS 7에 의한 구조방정식모델링
배병렬
AMOS7에 의한 구조방정식 모델링
[2007]
A work-nonwork interactive perspective of stress and its consequences
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[1950]
'
정서노동자의 직무스트레스 결정요인, 결과요인, 그리고 조절요인에 관한 연구'
의 유사주제(
) 논문