'
카지노 물리적 환경이 고객만족에 미치는 영향에 관한 연구' 의 주제별 논문영향력
| 주제 |
|
|
|---|---|---|
| 동일주제 총논문수 | 논문피인용 총횟수 | 주제별 논문영향력의 평균 |
| 356 | 2 |
0.0% |
주제별 논문영향력
' 카지노 물리적 환경이 고객만족에 미치는 영향에 관한 연구' 의 참고문헌
-
호텔서비스에 대한 고객태도 변수들 간의 관계연구. 『관광학연구박중환 [1999]
-
박사
-
박사
-
박사
-
박사
-
패밀리레스토랑에 대한 서비스 만족도 조사서울대 서비스 연구회?C&CI [2003]
-
패밀리 레스토랑 이용객의 서비스 품질 속성에 대한 기대와 만족차이에 관한 연구. 『관광학연구김성혁 [1998]
-
카지노산업의 국제적인 추세와 한국카지노의 과제이충기 [2004]
-
카지노산업 중장기 발전방안 연구한국카지노업 관광협회 [2007]
-
카지노 통계자료문화관광부 [2007]
-
카지노 고객의 호텔 선택 행동 요인에 관한 연구정휘권 [2002]
-
카지노 CRM 전략 연구이종주 [2003]
-
인과분석을 위한 연구방법론강병서 [2002]
-
외식 소비자의 물리적 환경지각이 서비스풀질 평가와 만족에 미치는 영향 : 레스토랑의 물리적 환경변수를 중심으로조우제 [2003]
-
박사
-
쇼핑행위의 경험적 측면 : 쇼핑시 느끼는 기분이나 감정이매장태도와 구매의사에 미치는 영향에 관한 연구
-
소매업에서 고객만족 및 전환 장벽이 점포 애호도에 미치는 영향에 관한 연구조광행 [1997]
-
박사
-
박사
-
서비스 기업의 증거관리에 관한 연구김형순 [1994]
-
박사
-
레스토랑 환경지각이 소비자의 태도형성에 미치는 영향노영만 [2003]
-
박사
-
고객만족 전략과 실천한치규 [1993]
-
고객 재방문의도 결정요인에 관한 연구: 미용서비스를 중심으로김준국 [2004]
-
[SERVICE MANAGEMENT, USA, McGraw-Hill]. (서비스 경영학회)
-
Using Background Music to Affect the behavior ofSupermarket Shoppers
-
Use of delphi methods in higher education
-
The nature and Determinants of Customer Expectations of ServiceBerry Parasuraman Zeithml [1993]
-
The different roles of satisfaction ,trust ,and commitmentin customer relationships.
-
The delphi forecasting methodWeaver,W.T. [1971]
-
The Role of Geodemographics in Segmenting and Targeting Consumer Markets: A Delphi StudyMcGoldrick Mitchell [1994]
-
The Processes of Causal AttributionKelly [1973]
-
The Physiology of Fear and AngerFunlenstein [1995]
-
The Nature of Satisfaction : An UpdatedExaminationandAnalysis
-
The Influence of the Physical Environment in Offices
-
The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage IntentionsDavid Schumann Richard E.Petty [1983]
-
The Influence of Background Music on theBehavior of Restaurant Patrons
-
The Effect of theService scape on Customers' Behavioral Intentions in LeisureService SettingsJ.G.Blodgett Wakefield The effect of the servicescape on customers' behavioral intentions in leisure service settings [1996]
-
The Dynamics of ServiceGutek [1995]
-
The Determinants and Effects of Slot ServicescapeSatisfaction in a Las Vegas Hotel CasinoLucas The Determinants and Effects of Slot Servicescape Satisfaction in a Las Vegas Hotel Casino [2003]
-
Store Atmosphere: A Peripheral Cue for Product EvaluationBitner Obermiller [1984]
-
Servicecapes: The impact of physical surroundings on customers and employeesBitner [1992]
-
Service marketingZeithmal V.A [1997]
-
Service encountersatisfaction:conceptualized
-
Service Positioning Through Structural Change
-
Satisfaction:a BehavioralPerspective on theConsumerRichard [1997]
-
Response Determinants inSatisfaction JudgementR.L.Oliver W.S.DeSarbo [1988]
-
Recent Attribution Research in Consumer Behavior: A Review and New DirectionFolkes [1988]
-
Psychology in IndustrialOrganizations, 5th edG.C.Verser Norman [1982]
-
On the Evaluation of Structural Equation ModelsBagozzi [1988]
-
On the Deep Structure of Attribution- Affect-Weiner [1996]
-
Negative Word-of-Mouth by Dissatisfied Consumer, A Pilot Study
-
Modeling choices among Alternative Response to Desires to CommunicationDay [1984]
-
Measurement and Evaluation of Satisfaction Process in Retail Setting
-
Marketing Strategies and OrganizationStructures for Service Firms
-
Loyalty-Based ManagementReichheld [1993]
-
Hotel외부환경위협요인과 Marketing Mix이철진 [2005]
-
Group techniques for program planning : a guide to nominal group and Delphi processesDelbecq, Andre L Group Techniques for Program Planning: A guide to nominal group and delphi processes [1975]
-
Gaming Giants Eye SingaporeFar Eastern Economic Review [2004]
-
Factors Affecting Service Quality Through Client-Provider InteractionsPatricia [2000]
-
Expectations as a Comparison Standard inMeasuring Service Quality: An Assessment of a ReassessmentTeas Expectations as a comparison standard in measuring service quality: An Assessment of a Reassessment [1994]
-
Effects of store music on shopping behaviorSpangenberg Yalch [1990]
-
Determinant s of Consumer Satisfaction : T he ModeratingRole of Ambiguity
-
Designing casinos to dominate the competitionFriedman [2000]
-
Customer Satisfaction and Retention Across FirmsAnderson Sulivann M [1990]
-
Consumerism: Search for the Consumer Interest(3rd ed)
-
ConsumerPerceptionsofInterpersonalEquityandSatisfactioninTransactions:A FieldSurveyApproachSwan Consumer Perceptions of Interpersonal Equity and Satisfaction in Transactions: A Field Survey Approach [1989]
-
Consumer Dissatisfaction: The Effect of Disconfirmed Expectancy on Perceived Product PerformanceRolph E.Anderson Consumer Dissatisfaction: The effect of disconfirmed Expectancy on Perceived Product Performance [1973]
-
Atmospherics as a Marketing Tool
-
Assessing the managerial and leadership ability of community college administrative personnelHammons,J.O. Murry,J.W. [1995]
-
An ExperimentalApproach to Making Retail Store Environmental Decisions
-
An Examination of the Relationship between Golf Travelers'Satisfaction Perceived Value and Loyalty and Their Intentions to RevisitPetrick An Examination of the Relationship between Golf Traveler's Satisfaction Perceived Value and Loyalty and Their Intentions to Revisit [1999]
-
An EmpiricalExamination of a Model of Perceived Service Quality andSatisfactionRobert D.Mackoy Spreng An Empirical Examination of a Model of Perceived Service Quality and Satisfaction [1996]
-
AMOS를 이용한 구조방정식 모델 분석김원표 [2006]
-
A role theory perspective on dyadic interactions: The service encounter[1985]
-
A Conceptual Model of Service Quality and Service Satisfaction: Compatible GoalsOliver [1993]
-
A Cognitive, Affective and Attributes Base of the Satisfaction ResponseOliver [1993]
-
(서비스기업의)인간관계관리차길수 [2003]